Contact RECURSOR

RECURSOR is based in India. For account or audio support, order and subscription questions, custom builds, waitlist requests, privacy requests or complaints, write to us by email.

Email: hello@recursoraudios.com

Account, audio and order support

Include your account email, the page or audio involved, what happened and what you expected. For a payment question, include the PayPal order, subscription or transaction reference, or your Payhip receipt, plus the amount and date. For a custom build, include your application reference. Do not send a second payment to resolve an uncertain checkout.

Membership and refunds

Cancel renewal from your SIGNAL account or manage the automatic payment in PayPal. If that fails, email us with the subscription reference. A refund request is separate from cancellation. Read refunds and cancellations for the relevant product and include the information needed to check your request.

Privacy and complaints

For a waitlist or privacy question, write from the email address involved if you can. Say whether you want access, correction, deletion, an export, to withdraw consent, or to raise another concern. We may ask for proportionate identity or authority checks. You do not need paid membership to contact us or exercise an applicable right. Our privacy policy explains the data we handle and the rights that may apply.

For a complaint, describe the issue and the resolution you seek. We will review it and may ask for information needed to investigate. Contacting us does not stop you from using an applicable regulator, consumer authority, statutory remedy or payment dispute process.

Keep payment and account access private

Never send full card numbers, payment credentials, passwords, sign-in codes or recovery links by email. Send only the details needed to identify the issue.